Terms and Conditions

Counselling For Individuals

Payment

Payment is accepted by BACS.

Full payment is required prior to the commencement of each session.

Rearranging sessions

If is necessary for you to change a scheduled session please give as much notice as possible; the rearranged session will be subject to availability.

If it is necessary for us to rearrange a session our Counsellors will provide as much notice as possible.

Cancellations

As much notice as possible should be given for cancellations; as you can appreciate session times are allocated to individual clients on a regular basis, consequently we are unable to allocate sessions to clients at short notice therefore:

Cancellation of less than 48 hours notice will incur the full cost of the session

Failure to attend a session will incur the full cost of the session

In the unlikely event a session is cancelled by your counsellor, no charges will be incurred.

Counselling For Your Business

Payment

Payment is accepted by BACS.

Following an initial consultation the frequency and amount of sessions will be negotiated and agreed.

Full payment is required prior to each session on presentation of an invoice.

Rearranging sessions

If is necessary for you to change a scheduled session please give as much notice as possible; the rearranged session will be subject to availability.

If it is necessary for us to rearrange a session our Counsellors will provide as much notice as possible.

Cancellations

As much notice as possible should be given for cancellations; as you can appreciate session times are allocated to individual clients on a regular basis, consequently we are unable to allocate sessions to clients at short notice therefore:

Cancellation of less than 48 hours notice will incur the full cost of the session

Failure to attend a session will incur the full cost of the session

In the unlikely event a session is cancelled by your counsellor, no charges will be incurred.

Supervision

Payment

Payment is accepted by BACS.

Full payment is required prior to the commencement of each session.

Rearranging sessions

If is necessary to change a scheduled Supervision session please give as much notice as possible; the rearranged session will be subject to availability.

Cancellations

As much notice as possible should be given for cancellations; as you can appreciate session times are allocated to Supervisees on a regular basis, consequently we are unable to allocate sessions to Supervisees at short notice therefore:

Cancellation of less than 48 hours notice will incur the full cost of the session

Failure to attend a session will incur the full cost of the session

We will provide as much notice as possible for rearrangement of sessions. In the unlikely event a Supervision session is cancelled by your Supervisor, no charges will be incurred.

Workshop Bookings

Terms and Conditions of Booking

Payment is accepted by BACS or by Cheque made payable to Julie Twist Counselling.

Early Bird Rate

A discounted rate is available for courses where full payment is received via BACS or Cheque 6 weeks in advance of the workshop date. Please refer the booking form for workshop fees.

No refund will be made for non attendance or cancellation by delegates

There may be occasions where due to low numbers we have no alternative but to cancel the workshop. In these circumstances you will have the opportunity to either reserve a place on the same workshop at a future date or request a full refund.

In the event we are unable to facilitate the workshop due to sickness or other substantive reasons, we will endeavour to reschedule the course to a later date.