Terms and Conditions

Counselling For Individuals

Payment

Payment is accepted by BACS and is required:

On confirmation of consultation.

In advance at the time of booking for each subsequent counselling session thereafter.

Alternatively, there is an option to pay for a block of sessions if preferred.

Rearranging sessions

Sessions can be rescheduled with 48 hours notice or more; less than 48 hours notice will incur the full cost of the session. The rearranged session will be subject to availability.

The 48 hours notice applies to week days only and as such more notice will be required for sessions following weekends or bank holidays.

If it is necessary for Julie to rearrange a session she will provide as much notice as possible.

Cancellations

As much notice as possible is required for cancellations; as you can appreciate session times are allocated to individual clients on a regular basis, consequently Julie is unable to allocate sessions to clients at short notice therefore:

Cancellation with less than 48 hours notice will incur the full cost of the session

The 48 hours notice applies to week days only and as such more notice will be required for sessions following weekends or bank holidays.

Failure to attend a session will incur the full cost of the session

In the unlikely event a session is cancelled by Julie, no charges will be incurred.

Supervision

Payment

Payment is accepted by BACS and is required:

Prior to the commencement of each session.

Rearranging sessions

Sessions can be rescheduled with 48 hours notice or more; less than 48 hours notice will incur the full cost of the session. The rearranged session will be subject to availability.

The 48 hours notice applies to week days only and as such more notice will be required for sessions following weekends or bank holidays.

Cancellations

As much notice as possible is required for cancellations; as you can appreciate session times are allocated to Supervisee’s on a regular basis, consequently Julie is unable to allocate sessions to Supervisee’s at short notice therefore:

Cancellation with less than 48 hours notice will incur the full cost of the session

Failure to attend a session will incur the full cost of the session

Julie will provide as much notice as possible for rearrangement of sessions.  In the unlikely event a Supervision session is cancelled by Julie, no charges will be incurred.

Counselling For Your Business

Payment

Payment is accepted by BACS and is required:

On confirmation of consultation.

In advance at the time of booking for each subsequent counselling session thereafter on presentation of an invoice.

Alternatively, there is an option to pay for a block of sessions if preferred.

Rearranging sessions

Sessions can be rescheduled with 48 hours notice or more; less than 48 hours notice will incur the full cost of the session. The rearranged session will be subject to availability.

The 48 hours notice applies to week days only and as such more notice will be required for sessions following weekends or bank holidays.

If it is necessary for Julie to rearrange a session she will provide as much notice as possible.

Cancellations

As much notice as possible is required for cancellations; as you can appreciate session times are allocated to individual clients on a regular basis, consequently Julie is unable to allocate sessions to clients at short notice therefore:

Cancellation with less than 48 hours notice will incur the full cost of the session

The 48 hours notice applies to week days only and as such more notice will be required for sessions following weekends or bank holidays.

Failure to attend a session will incur the full cost of the session

In the unlikely event a session is cancelled by Julie, no charges will be incurred.

Workshop Bookings

Payment

Payment is accepted by BACS and/or by Eventbrite.

Early Bird Rate

Early Bird Rate: A discounted rate is available for courses where full payment is received 6 weeks in advance of the workshop date.  Please refer the booking form for workshop fees.

Refunds and Cancellations

No refund will be made for non attendance or cancellation by delegates.

There may be occasions where due to low numbers Julie has no alternative but to cancel the workshop.  In these circumstances you will have the opportunity to either reserve a place on the same workshop at a future date or request a full refund.

In the event Julie is unable to facilitate the workshop due to sickness or other substantive reasons, she will endeavour to reschedule the course to a later date.